Terms of Service

Last updated: January 1, 2026

These Terms of Service (“Terms”) govern your use of the website located at diazconcepts.com and any related sites, funnels, or pages operated by Diaz Concepts (“Company,” “we,” “us,” or “our”). By accessing or using our website or services, you (“Client,” “you,” or “your”) agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website or services.

1. Services We Provide

Diaz Concepts provides done‑for‑you website design, landing pages, and lead generation systems for HVAC and other local service businesses, along with related consulting, hosting, and support services (collectively, the “Services”).

Specific Services, pricing, timelines, and deliverables for your project will be outlined in a separate proposal, order form, or agreement that you accept (the “Service Agreement”). If there is any conflict between these Terms and a signed Service Agreement, the Service Agreement controls.

We may update, modify, or discontinue any part of the Services or website at any time, with or without notice, provided that we will honor any existing Service Agreement for its term unless otherwise agreed in writing.

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use our Services.

By using the website or Services, you represent and warrant that you have the authority to enter into these Terms on behalf of yourself and/or your business, and that any information you provide to us is accurate, complete, and up‑to‑date.

3. Client Responsibilities

You are responsible for providing accurate and complete business information, copy, images, logos, and any other materials needed for the Services in a timely manner. Delays caused by late or incomplete materials from your side may delay project delivery, and we will not be liable for such delays.

You are solely responsible for ensuring your use of the website and Services complies with all laws, regulations, and professional rules that apply to your business, including advertising, licensing, warranties, and disclosures.

If we provide you with any login credentials or access to systems (such as CRMs, website backends, or ad platforms), you are responsible for keeping those secure and for all activity that occurs under those accounts.

4. Payment Terms

You agree to pay the one‑time setup fees and any recurring fees as outlined in your Service Agreement or order form. All amounts are quoted in U.S. dollars unless stated otherwise.

Unless clearly stated otherwise in writing, setup fees and other one‑time project fees are non‑refundable once work has begun, even if you choose not to proceed or to discontinue the project.

Ongoing hosting, platform, or maintenance fees (for example, monthly hosting and platform access) will be billed on a recurring basis to the payment method you provide, until canceled in accordance with these Terms.

If payment is late or fails, we may suspend or disable your website, funnels, forms, or related Services until payment is brought current. We may charge a late fee or interest as permitted by law. You remain responsible for any costs of collection, including reasonable attorneys’ fees, if applicable.

You are responsible for any applicable taxes, duties, or government charges related to the Services.

5. Cancellation

You may cancel recurring Services at any time by emailing us at [email protected]. Cancellation will take effect at the end of the current billing cycle. No refunds will be given for partial months or unused time.

If you cancel hosting or platform access, your website or funnels may be taken offline at the end of the billing period unless you make other arrangements.

6. Intellectual Property

Unless otherwise stated in your Service Agreement, upon full payment you receive a license to use the website designs, layouts, and copy we create for your business for your own commercial use. We retain the underlying intellectual property in our templates, structures, and frameworks and may reuse them for other clients in a non‑conflicting way.

You retain ownership of all content you provide to us, including logos, photos, and copy. You grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify, and display that content as necessary to provide the Services and to showcase your project in our portfolio, marketing, or case studies, unless you request in writing that we not do so.

We may display your website, logo, and project details, excluding confidential information, in our portfolio, on our website, and in marketing materials to demonstrate our work, unless you object in writing.

7. Acceptable Use

You agree not to use the website or Services to engage in any unlawful, fraudulent, or deceptive activity, to infringe upon the rights of others including intellectual property, privacy, or publicity rights, to transmit spam, malware, or other harmful code, or to interfere with or disrupt the security or operation of our website, systems, or networks.

We may remove or disable any content, website, or funnel that, in our reasonable judgment, violates these standards or exposes us to legal risk.

8. No Guarantees of Specific Results

We do not guarantee any specific results, such as a particular number of leads, sales, revenue, or rankings, from the website or Services.

Marketing performance depends on many factors outside our control, including your market, your competition, your responsiveness to leads, and economic conditions. Any projections, case studies, or examples we share are for illustration only and are not guarantees.

9. Disclaimers

The website and Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non‑infringement, and quiet enjoyment.

We do not warrant that the website or Services will be uninterrupted, error‑free, secure, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or business interruption, arising out of or related to your use of the website or Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms, the website, or the Services will not exceed the total amount you have paid to us for the Services giving rise to the claim in the twelve months preceding the event.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you. In that case, the limitation of liability will apply to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Diaz Concepts and its owners, employees, contractors, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the website or Services, your violation of these Terms or any applicable law or regulation, or any content or materials you provide, including claims that such content infringes or misappropriates the rights of any third party.

12. Third‑Party Services and Tools

We may integrate or connect your website or lead system with third‑party services such as CRMs, email providers, payment processors, analytics tools, or advertising platforms.

Those third‑party services are governed by their own terms and privacy policies, which you are responsible for reviewing. We are not responsible for the availability, performance, security, or practices of any third‑party services.

13. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. If the changes are material, we may notify you by email or through a notice on our website.

Your continued use of the website or Services after the updated Terms are posted constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the website and Services.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms, the website, or the Services will be resolved exclusively in the state or federal courts located in McLennan County, Texas, and you consent to the personal jurisdiction of those courts.

15. Miscellaneous

These Terms, together with any applicable Service Agreement or order form, constitute the entire agreement between you and us regarding the website and Services.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, sale, or reorganization, or to any affiliate or successor.